Protecting athlete data is fundamental to how SportsMed Hub is designed and operated.

SportsMed Hub is built for real sporting environments where sensitive medical and athlete information must be handled with care.  We focus on secure access, controlled visibility, and responsible data management, so organisations can confidently manage injuries, rehabilitation, and athlete performance.

All athlete data is stored within a centralised system, reducing reliance on spreadsheets, messaging apps, and scattered records.

This helps minimise the risk of data loss, duplication, or unauthorised sharing.

Access to information is restricted based on user roles within an organisation.

Only authorised personnel can view or manage sensitive data, ensuring medical information remains protected.

Different users (e.g. coaches, medical staff, administrators) have different levels of access.

This ensures each person sees only what is relevant to their role.

• Full access to injury details, rehab programs, and medical notes
• Ability to update and manage athlete records

• Access to athlete availability and status (e.g. available, injured, in rehab)
• No access to detailed medical notes

• Access to their own rehabilitation programs and relevant information
• No access to internal staff notes

• Limited, appropriate visibility depending on athlete age and setup
• No access to sensitive internal medical notes

SportsMed Hub is designed to respect athlete confidentiality at all levels.

Sensitive medical information is:

• Restricted to appropriate staff
• Not visible to unauthorised users
• Managed in a structured, professional environment

By moving away from:

• WhatsApp messages
• Paper notes
• Spreadsheets

SportsMed Hub helps organisations:

• Reduce data exposure
• Improve record accuracy
• Maintain a single source of truth

To maintain trust and simplicity:

• We do not share athlete data with third parties
• We do not make medical information publicly accessible
• We do not allow unrestricted access across role

If your organisation has specific privacy or data handling requirements, we’re happy to discuss how SportsMed Hub can support your needs.

Contact us to learn more